Viewing 13 posts - 1 through 13 (of 13 total)
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  • #92
    binil
    Keymaster

    After setting up the hosting account, it may take upto 24 hours for everything to start working properly.

    After that Auto SSL certificate should work and you should be able to login to cpanel properly.

    #524
    kreesher
    Participant

    @binil having issues checking with GT Metrix and others the website… gives errors like

    It is not just you. The server is not responding… or DNS issues – recently notice that there is more issues than before and slow even here on forum. Is it normal?

    #525
    binil
    Keymaster

    This forum is specifically getting really slow because of the incredible number of spam being pulled in. There are loads of spam that I need to remove.

    https://gtmetrix.com/reports/freecloudhost.org/DRUYGSwY/
    It seems ok.

    My personal site seems to fare better.
    https://gtmetrix.com/reports/binil.org/2nQ9pOoG/

    #526
    kreesher
    Participant

    Thanks for checking this… I try to do another but still issues

    Analysis Error
    Error resolving host: DNS error

    GTmetrix had problems resolving your site’s hostname. Please check that the URL was entered correctly and make sure your site’s DNS is properly configured.

    Also sometimes I notice it takes a bit to load… is that due to the load on the server? If so is it possible to specify to run maintenance or works during the night and not day ? just asking

    #546
    kreesher
    Participant

    Hey @binil any news? posted and tag you on others but so far no news … everything good with you.

    When you can could you tell me what is wrong with the hosting is giving me the 403 error

    #547
    kreesher
    Participant

    Hey @binil I have continuously posted that something is wrong with my server. Is it possible to review this or let me know also email contact to reach you?

    #552
    genesis
    Participant

    Hi Kreesher! Great to see you are still around.


    @Binil
    Many thanks for your continued support. This is much appreciated. cPanel works perfect, so I can imagine the server must be OK. However, my Website is down, and when I checked it looks as though the name servers are unresponsive. So @binil. I’m wondering whether the problem is a simple matter of the name servers have changed?

    The name servers I have are:

    ns1.freecloudhost.org
    ns2.freecloudhost.org

    Could it be that they may have been changed to a different extension?

    #553
    genesis
    Participant

    So @Kreesher and @Binil. Looks as though my problem has been solved.

    I used the IP that I saw in cPanel: 103.115.19.25

    I then went to my Domain Host Namecheap, and then created new registered name servers for my domain. Kreesher, maybe you could use them too for DNS:

    ns1.gigagenesis.net
    ns2.gigagenesis.net

    Anyway. It took a few minutes, and then my WordPress site was up and running again. It is going pretty fast. So server must be in good shape.

    • This reply was modified 2 weeks, 1 day ago by genesis.
    #555
    genesis
    Participant

    Again many thanks @Binil. This is much appreciated.

    #558
    kreesher
    Participant

    @genesis thanks for the help.

    So I have my name server like you said

    ns1.freecloudhost.org
    ns2.freecloudhost.org

    but if I try to change to the ones you said it says
    —- Servers and domain names check

    Getting IP for NS1.GIGAGENESIS.NET: FAILED
    Getting IP for NS2.GIGAGENESIS.NET: FAILED
    2 errors(s)

    Also now I have issues with the ssl certificate as well when run auto-run don’t generate new ones

    Let me know if you have any other ideas

    #559
    genesis
    Participant

    I take it that you have changed the name servers at your Domain Registrar? I.e., you went into your Domain Registrar Account, which is different from cPanel, it is your Domain Account. Your Domain account provides for managing a Domain, and in the managing options there is an option for inserting name servers. Apologies if you have already done this. Just trying to eliminate all possibilities. If you haven’t added the new name servers physically at your Domain Account, add it now and give it some time to propagate. It sometimes takes a lot of time.

    If it is still not fixed, possibly you need to make adjustments to your DNS in cPanel. I didn’t have to, but maybe there is an automatic setup by cPanel if the name server is the same as the domain as in my case. Not sure. But maybe you need to add records to your Zone Editor. The Zone Editor is in the Domains Section of cPanel.

    Once you’re in the Zone Editor, there is a Manage link which will then allow you to add records. Maybe you need to read through all of the records to see whether something is standing out.

    When I checked my records in my Zone Editor, there are none referring to ns1 or ns2. There is also not a capability for adding NS records. So I thought I should just mention this to you in case you were looking for those. I have those at other panels. But not this one. I have A, TXT, CNAME and MX records in cpanel. Check that the IP is correct. The IP is the one that is mentioned in cPanel on the right hand side of the panel called shared IP.

    So if you have exhausted all of the above and it is still not working, then I would go for Binil’s recommendation from right at the start when he suggested to use Cloudflare. I don’t like Cloudflare personally, but it’s just a Genesis strange thing. I know Cloudflare is very good and works for millions of people. At the end of your free application you will get Cloudflare name servers, which you then have to change to at your Domain Registrar. Cloudflare will help you step by step to set it all up.

    https://www.cloudflare.com/plans/free/

    #560
    kreesher
    Participant

    Thanks for the message @genesis

    Yes, tried all that you mentioned, and again thanks for highlighting everything.That failed message was on my domain provider when using the nameservers you gave

    So now I will try cloudflare ( was thinking about that but wanted to see if could work without any 3rd party tools)

    Cloudflare is now checking the nameservers. Please wait a few hours for an update.

    So after this will see if it works…

    #561
    kreesher
    Participant

    @genesis update the cloudflare nameservers worked… so is something on there. Thanks again 🙂


    @binil
    after I run the cpannel auto ssl worked for the main website but the rest like email, cpannel still issues there.

    So if in the future nameservers are working let me know

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